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Accredited Courses

BUILD CUSTOMER RELATION IN AN OPERATIONAL ENVIRONMENT

PURPOSE OF THE UNIT STANDARD
This unit standard is aimed at people who interact with customers at the level where they are expected to be able to answer the majority of customer queries and resolve customer complaints.

 

UNIT STANDARD TITLE
Build customer relations in an operational unit

 

SAQA UNIT STANDARD
258156
ID CREDITS
10
NQF LEVEL
3
NOTIONAL HOURS
100

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