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Accredited Courses

APPLY THE PRINCIPLES OF A GOOD CUSTOMER SERVICE TO ARCHIVE PUBLIC SECTOR OBJECTIVE

PURPOSE OF THE UNIT STANDARD
This Unit Standard is intended for public sector officials involved with service delivery functions related to communities or other stakeholders. This Unit Standard aims at the development of administration skills of South African public officials, Public Administration supervisors and other role-players which in turn leads to the development of improved service delivery to communities.

 

UNIT STARNDARD TITLE
Apply the principles of good customer service to achieve public sector objectives

 

SAQA UNIT STANDARD 
242901

ID CREDITS
6

NQF LEVEL
4

NOTIONAL HOURS
60

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